Filmustage prioritizes the security of your data, payments, scripts, and production materials. This article describes the security measures and policies that protect your account and your work.
Important: Filmustage does not use your scripts, images, videos, or any uploaded materials to train or improve AI models.
All AI features run in inference-only mode, and your data is processed only to generate results you request.
Trust Center and compliance
Filmustage is SOC 2 Type 2 compliant and holds a TPN Blue Shield certification, meeting the industry's strict standards for content and general security.
SOC 2 Type 2 means an independent auditor has reviewed Filmustage's systems over several months to confirm consistent adherence to strict data protection controls — including access management, system monitoring, and incident response.
TPN (Trusted Partner Network) Blue Shield certification confirms that Filmustage has met baseline security requirements and undergone a detailed self-assessment reviewed by TPN, following best practices for protecting pre-release and production assets.
Filmustage also undergoes regular penetration testing performed by an independent third-party security firm to identify and address potential vulnerabilities.
Filmustage has implemented controls across infrastructure security, organizational security, product security, and data and privacy — covering server protection, team access policies, script handling, and data privacy.
You can explore all policies, controls, compliance certifications, and request access to detailed security documents through Filmustage's Trust Center:
Tip: To learn how to request access to detailed security documents (penetration testing reports, security policies, and more), see the Filmustage Trust Center article in this Help Center.
Terms of Service
Filmustage's Terms of Service describe how user accounts, data usage, intellectual property, and AI-powered features are handled.
They define your rights, Filmustage's responsibilities, and the legal framework that protects your scripts and production materials while you use the platform.
Privacy Policy
Filmustage's Privacy Policy explains what data is collected, how it is stored and shared, and how you can manage your privacy preferences.
It covers personal information, usage data, analytics, and data subject rights under GDPR, CCPA, and other regulations.
Content Policy
Filmustage's Content Policy defines what types of content and AI use are permitted on the platform.
It outlines allowed professional use cases in film pre-production, prohibited content (such as abusive, illegal, or rights-violating material), and how AI features must be used in a safe and compliant way.
AI data safety and usage
Filmustage is committed to full transparency in how your scripts and assets interact with AI features. The following principles apply to all users and all subscription tiers.
No training on customer data
Filmustage does not use your scripts, images, videos, or any uploaded materials to train, fine-tune, or improve AI models — without exceptions.
Inference-only processing
All AI operations run strictly in inference mode. Your content is processed only to generate outputs (breakdowns, schedules, budgets, previsualization) and is never added to training datasets.
Secure and controlled storage
Your scripts are stored securely on Google Cloud and retained only as needed for your project. AI inputs are processed in isolated environments and are never repurposed for internal research or model development.
Aligned with legal and security standards
These commitments reflect Filmustage's Terms of Service, Privacy Policy, Content Policy, SOC 2 Type 2 controls, and TPN Blue Shield requirements.
For additional information or studio documentation, contact [email protected].
Payment security — Stripe
Filmustage does not obtain or store any payment data. All card information is processed and secured by Stripe — a globally recognized payment system trusted by millions of businesses, from startups to Fortune 500 companies.
Stripe is a certified PCI Level 1 Service Provider and adheres to the strictest industry standards for storing, processing, and transmitting credit card information.
All transactional information is encrypted using SSL technology.
Stripe maintains rigorous administrative, technical, and physical safeguards to protect payment data.
Stripe continuously monitors and manages security risks and undergoes periodic audits.
Authentication — Auth0 by OKTA
Filmustage uses Auth0, powered by OKTA, for user authentication. Auth0 provides multifactor authentication, adding an extra layer of security to your account.
Multifactor authentication uses more than one verification method to confirm user identity, reducing the risk of unauthorized access.
You can enable or disable multifactor authentication anytime in your account settings.
Script data storage — Google Cloud
When you upload your script to the App, it is securely stored on Google Cloud, hosted on US-based servers.
Google Cloud provides encrypted data storage and secure transmission between your device and the servers.
Google Cloud follows the strictest privacy certifications, including ISO 27001.
Google Cloud implements multi-layered security, including secure data centers, server hardware, and operational processes.
The infrastructure is continually updated and optimized for security, performance, and reliability.
Third parties, including Filmustage, have no access to view, edit, or share your script data outside of the operations you initiate in the App.

